At your service.

People first, not tools.

I can help you plan, implement, learn, and support the critical service delivery and management systems you need to achieve your mission. Together, we can build dynamic system strategies that last because software doesn’t live forever, but your mission to serve does. With your expertise, we can find client-centric solutions to serve your communities sustainably, equitably, and compassionately.

Your mission, your power.

I promote the use of web-based software for client services provision, data collection, reporting, and analysis. I choose knowledge management platforms that are relatively easy to start using and can be maintained by non-technical people, transferring the knowledge (power) back to the organizations I help. Since most social services organizations operate on tight budgets and small staff, it’s critical to choose systems that help leadership minimize IT maintenance costs.

Your data can do more for you than grant reporting.

Aside from meeting your funders’ reporting outcomes and compliance requirements, I can help you build advocacy and operations strategies with the data you already collect as part of your normal service delivery. Funder obligations don’t always align with your community and service obligations or your long-term growth plans. I’ll help you build systems that enable you to do both with minimum redundancy. Data analysis can illuminate the spaces where compassionate experts need to focus their efforts.

Stop struggling with your information systems and save the effort for your clients and your mission.

I’ve spent my career working with grant-funded social services organizations. I work directly with legal aids, grant-making foundations, emergency shelters, affordable housing providers, elder care providers, food pantries, churches, domestic violence programs, emergency assistance providers, and health and medical outreach organizations. My professional and personal growth is fueled by sharing other people’s lived experiences to build equitable technology solutions.