What I do
Services
I help mission-driven teams build systems that move as fast as the real world.
Information Architecture
Together, we will build visual models of how information flows through the people and systems that power your organization, then build structures that make the right things easy to find, update, trust, and share.
Scrappy by design
I work with what you've got. Tight budgets, mismatched tools, half-built systems — I find creative, resourceful ways to make them sing. Good architecture isn't about expensive software; it's about deep understanding of your organization and a willingness to get your hands dirty.
LegalServer administration
Expert configuration, reporting, and ongoing support of LegalServer for legal aid, public defenders, and access-to-justice organizations.
Helpdesks
I've seen them all. And I've seen IT all — from daily troubleshooting to the weirdest edge cases. I can stand up your internal support platform and train your team to lead it, or simply manage the helpdesk for you behind the scenes, keeping users unstuck. Whichever fits.
Nonprofit data systems
Practical CRM, intake, and reporting setups that fit how your team actually works — including aggregated data dashboards that give decision-makers the full picture at a glance.
Decomplicate, technically speaking
I find the redundant tools, overlapping spreadsheets, and half-used platforms quietly draining your team — then simplify the stack so what's left actually earns its keep. Overthinking? Sometimes. Over-engineering — never.
Support and Training
Site administrator training, one-on-one mentoring, and group presentations that build lasting in-house expertise so your team can confidently run the systems without expensive consultants.
Systems that outlast me
I'm usually working my way out of a job — and that's the point. Every training session, every walkthrough, every annotated workflow is designed to transfer knowledge to your team so the systems keep running long after the engagement ends. Success looks like you not needing me.